Up to 2.4 million customers have said to have been affected by the recent cyber- attack on the mobile phone retailer Carphone Warehouse, which has again left customers infuriated at both the holes in security as well as the financial burdens that they have been left with in having to pay for credit checks.
Dixons Carphone, the owner of the retailer, has expressed its apologies to any one who has been affected by the recent breaches, but let’s be honest, is an apology really enough?
Fool me once, shame on you, fool me twice, three times, four times, five times….
This news comes amidst the the flurry of other cyber breaches over the past few months in large organisations, which are starting to become a rather unnerving re-occurrence.
How many more times do we need to read articles about breaches in security before companies realise it’s time to batten down the hatches?
It seems that at the moment they are operating under the hope that they will never be hit. That’s until they do and not only is their integrity affected, but also that of their customers who are the backbone of any organisation. Because let’s face it, without customers, a company is nothing.