Briefing Paper: How banks are using secure instant messaging
05 Apr 2017

Briefing Paper: How banks are using secure instant messaging

Our world has changed. Chat has become the way the world communicates

05 Apr 2017

Our world has changed. Chat has become the way the world communicates between friends and family and it is shaping the way business communicates. But existing chat solutions compromise business relationships as they are not built to support external clients and lack robust security, data control and compliance. This paper reviews specific ways in which a purpose built mobile chat solution can change the way banks engage and transact with commercial customers having a transformational impact by reducing costs and increasing speed of doing business.

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