About us

With its unique, patented asymmetric technology, novastone enables companies to communicate with their clients on their preferred platforms and transform the way conversation happens.

Who We Are

Mobile instant messaging has revolutionised the way we communicate. It is fast replacing traditional email correspondence with real-time conversations. People now expect to be able to chat instantly, anytime and anywhere, via easy-to-use unobtrusive technology.

For businesses, whose value proposition is built upon a high-touch and highly-personalised client experience, instant messaging has opened up a new intimate engagement channel that implies and reinforces a closer relationship with clients in a more efficient way.

novastone’s white label messaging solution is built for high value customer interactions and moves these relationships from the inbox into a conversation.

Faced with increasing levels of fraud, there is also a growing recognition that email no longer meets the needs of organisations that rely on secure and verified communication with their clients. Email fraud is costing businesses US$ billions globally and the threat is growing. When instructions and the transfer of certain confidential information can no longer be made by email, the process becomes more inefficient. The resulting phone calls and use of other communication channels take up more time and compromise the client experience.


However, for instant messaging to be a viable alternative to email, it needs to be secure and easy-to-use, as well as enabling efficient, confidential and compliant conversations.

Novastone is a sophisticated and secure, self-documenting instant messaging platform for organisations communicating with their high-value clients.




Douglas Orr

CEO and Founder


Douglas Orr, CEO and Founder of novastone, has over 20 years of entrepreneurial background including multiple successful exits to companies such as GfK and Sungard. Douglas has founded world-renowned businesses with operations spread over many European countries and created revolutionary new technology in both the retail and financial industries.