About us

With its unique, patented asymmetric technology, novastone enables companies to communicate with their clients on their preferred platforms and transform the way conversation happens.

Who We Are

Mobile instant messaging has revolutionised the way we communicate. It is fast replacing traditional email correspondence with real-time conversations. People now expect to be able to chat instantly, anytime and anywhere, via easy-to-use unobtrusive technology.

For businesses, whose value proposition is built upon a high-touch and highly-personalised client experience, instant messaging has opened up a new intimate engagement channel that implies and reinforces a closer relationship with clients in a more efficient way.

novastone’s white label messaging solution is built for high value customer interactions and moves these relationships from the inbox into a conversation.

Faced with increasing levels of fraud, there is also a growing recognition that email no longer meets the needs of organisations that rely on secure and verified communication with their clients. Email fraud is costing businesses US$ billions globally and the threat is growing. When instructions and the transfer of certain confidential information can no longer be made by email, the process becomes more inefficient. The resulting phone calls and use of other communication channels take up more time and compromise the client experience.


However, for instant messaging to be a viable alternative to email, it needs to be secure and easy-to-use, as well as enabling efficient, confidential and compliant conversations.

Novastone is a sophisticated and secure, self-documenting instant messaging platform for organisations communicating with their high-value clients.



Our Team

Douglas Orr

CEO and Founder


Douglas Orr, CEO and Founder of novastone, has over 20 years of entrepreneurial background including multiple successful exits to companies such as GfK and Sungard. Douglas has founded world-renowned businesses with operations spread over many European countries and created revolutionary new technology in both the retail and financial industries.

Olivier Adam

Chief Customer Officer


Olivier is a senior entrepreneurial leader with over 15 years of experience in sales and marketing leadership in successful companies such as Skrill and Hootsuite. Olivier has also been advising multiple start-ups over the years, helping dozens of companies obtain funding and, as an adviser for others, supporting them from creation all the way to successful exit.

Andrew Hodson

Chief Administrative Officer


A former managing director at Barclays Wealth Management with over 20 years experience in financial services, Andrew has a deep understanding of managing teams advising private clients. Having worked closely with technology entrepreneurs throughout his career and an active investor himself, Andrew is a welcomed addition to the novastone leadership team.

Victor Leong

Sales Director APAC


With over 20 years of Sales & Sales Management experience in the Financial Services Industries for APAC servicing Tier 1 clients in Enterprise Sales. He has worked in  large software houses and is well verse in global and regional deals.

Mark Robinson

Head of Development

Mark has over 10 years experience in both software engineering and technical leadership. He has been involved in several successful start ups, specialising in mobile communications and payments around the globe. A people focused technologist with experience in applying lean thinking to software development.

Sam Lewis

Head of Delivery


Sam has extensive experience in coaching organizations in the adoption of lean/agile ways of working. He is one of a small number of accredited Kanban Management Professionals in the UK and has worked with multiple startups to optimise product and operational delivery processes in highly regulated industries.

James Stickland



As CEO of Veridium, and with years of experience of working within large technology and financial companies, James brings an in-depth experience to novastone as one of our trusted directors. Having worked with HSBC, IBM and JP Morgan, James has an unparalleled level of knowledge when it comes to transforming large organizations in a digital age.

Andy Felce



As a founding partner and member of the Global Management Committee of BTG Pactual, Andy brings a wealth of knowledge to novastone as one of our appointed directors. Having worked with banking giants like Goldman Sachs and UBS, Andy has a primary understanding of the needs and requirements of the financial services industry.

Alan Morgan



Former partner of 28 years at McKinsey & Co. focused on Financial Services clients and also on Central Bank, Regulator and Ministry of Finance/Treasury clients in relation to Financial System Issues. Alan co-founded MMC Ventures in the early 2000 and is Chairman and Non-Executive Director for numerous fintech and more established financial services companies.

David Charters


David has an extensive 20 year track record in the financial services industry, with roles as a diplomat and investment banker. Now an author, investor and entrepreneur, he makes a welcome addition to the novastone team of Directors.

Christine Siu

Head of Product


Christine has spent over a decade in investment banking at JP Morgan and Macquarie Bank, most recently specialising in digital platforms. She understands enterprise-grade software requirements, is well versed in client engagement models and brings a global perspective, having built her career in Australia, Hong Kong and now London.

Brendan McKitrick

Head of Infrastructure


Brendan has over 18 years of experience in technology leadership and innovation, with previous roles including CTO at Think Jam and Fuel Intelligence SaaS multi-channel platform. He applies modern, cloud-oriented approaches to architecting, securing and delivering application services.

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